The size of the set:
The size of thr dress is measured by hand and will +_3-4cm ,pls noted thank you!
As the different shooting lights,angle and PC displays,the pictures may look little difference.Please understand this.Thank you!
1. Normally,we will ship the goods within 1-3 working days after the money get approved.
2. Please noted that the price for our goods is not included the customs tax in your country ,so that you need pay for it by yourself if there are is tax for the customs.
3. For most countries,we ship the goods by China Post Air Mail and E Packet for free.
4. Please contract us if you want to ship the goods by DHL,FEDEX or other express pls contract us.
5. Here is the tracking website of CPAM www.17track.net
FOR RETURN PROLICY
1. Please contract us if you do not satisfied with our products and want to return back to us.
2. Please noted that we do not accept return for the following conditions:Buyers have given the wrong address,buyers do not make the customer clearance,buyers do not pick up the packages.Buyers in vacation and can not receive the packages.
3. We will refund or take charge of return for item defective,wrong products,parcel lost,big differences in size and colors.
1. We maintain high sandals of excellence and strive for 100% customer satisfaction.
2. Please kindly leave positive feedback and all 5 stars feedback if you satisfied with our products and service.
3. Please connect with us before you leave a negative or neutral feedback,we will try our best to solve the problems with you.
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.