High Quality Dooya electric curtain track KT82/DT82/KT82LE silent curtain track XIAOMI AQARA motorized curtain track

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Product Description

High Quality Intelligent electric curtain track KT82/DT82 silent curtain track motorized curtain track Customized size two year gurantee

Shopping Guide:

1. Product price is only include curtain track+installation parts.

2. Open close way:center to sides or side to side?

3. we will send ceilling mounting bracket by default,if you want wall mounting,pls contact us.

3. Package Max width is 200 cm,if the length more than 200cm,we will cut in 2 parts by default)

4. The maximum width to Russian is 180cm including package.

5. Please tell us how much money do you want to declare on the package?

6. Please contact us if any questions. We will reply you within 24hours.


Don’t know how to order? Please Click here to contact us.

Shipping Time:

We need 3-5 days to produce before delivery.

Shipping ways: FEDEX, UPS, DHL, SPSR, e-packet, EMS, Aliexpress standard.etc.

Shipping time: 7-25 days after delivery. (except Russian)

To Russian Shipping time: 20-45days after delivery.

Is there any customs tax?

Our price is include the product and shipping fees. Not include the custom taxes. Due to different policies in different countries, there might be customs tax which should be paid by buyer. If you have good suggestions about custom taxes. Please contact us about how much value do you want to declare.

Purchase Note:

The different computers display colors differently, So the color of the actual item may vary slightly from the pictures.

It is customized product,we can’t accept return of goods if there is no quality problem. Thanks!

Wholesale and drop shipping are both welcome?

For wholesale,we will offer discount or free express shipping which only takes 7-15 days arrived.

For drop shipping,we could send the goods to your customers directly and won’t leave information about us.

Feedback:

Your satisfaction and comments are very important to us. If you like our products and service, please leave us a positive feedback and 5 stars, We will appreciate it very much. If you are not happy, Please feel free to contact us before leaving a Neutral or Negative feedback, we can solve all the problems for you. we’ll offer you excellent after-sale service.

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Item Specifics

Model Number: 
 KT82/DT82 track
Material: 
 Metal
Format: 
 Electric
Opening and Closing Method: 
 Left and Right Biparting Open
Brand Name: 
 CASAYA
Sheet Size: 
 Wide Blade
Installation Type: 
 Side Installation,Built-in,Ceiling Installation,Exterior Installation
Applicable Window Type: 
 French Window
Technique: 
 Flat Plate
Pattern: 
 Horizontal
is_customized: 
 Yes
Style: 
 Electric curtain track
Type: 
 Electric curtain track

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Shop Soler (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of shopsoler.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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